Financial Counseling Certification Practice Exam 2025 – Complete Prep Guide

Question: 1 / 400

What is the key action members should take when dealing with creditors or collectors?

Ignore their calls

Be reactive to demands

Be conciliatory

Be proactive

The key action members should take when dealing with creditors or collectors is to be proactive. This approach involves taking the initiative to communicate with creditors before issues escalate. Being proactive can include reaching out to discuss payment plans, negotiating terms, or informing them of financial difficulties early on. By doing so, individuals can work towards finding a solution that is manageable and may prevent further action, such as collections or legal proceedings.

Proactivity helps establish open lines of communication, allowing members to explain their situation and express their willingness to resolve the debt in a cooperative manner. This strategy not only shows responsibility but also can positively influence how creditors perceive and respond to the debtor’s requests or proposals.

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